kode 4dPrivacy Policy
This page describes what we collect when you use kode 4d and how we keep that data protected. We take your privacy seriously and are transparent about our practices across all our services — from account registration through payment processing and live-game sessions.
Our commitment is to handle your personal information responsibly, comply with applicable data-protection standards, and give you control over how your data is used. If you have questions about this policy, contact us through the channels listed at the end of this page.
What We Collect on kode 4d
We collect information in several categories to operate our platform and process your transactions securely.
Account and identity data
When you register on kode 4d, we collect your name, email address, phone number, and date of birth. We also collect identity documents (national ID, passport) during account verification to comply with anti-money-laundering standards. This verification is required before you can withdraw funds.
Payment information
We collect payment details when you deposit or withdraw. If you use e-wallets such as DANA, e-wallet, mobile banking, or local payment, we receive transaction confirmations from those providers. For bank transfers via online payment, e-wallet, mobile banking, local payment, or online payment, we store your account reference and transaction history. We do not store full card numbers or banking credentials — payment processors handle that encryption.
Behavioural and session data
We log your login times, IP address, device type, and browser information. We track which games you play, how long you play, and your betting patterns. This data helps us detect fraud, prevent account abuse, and improve our platform's performance.
Cookies and tracking
Our platform uses cookies to keep you logged in, remember your preferences, and measure site traffic. We do not sell cookie data to third parties. You can disable cookies in your browser settings, though some features of kode 4d may not work correctly without them.
How We Use Your Data and Your Rights
Our use of your information
We use your data to:
- Process deposits and withdrawals through DANA, e-wallet, mobile banking, and bank partners.
- Verify your identity and comply with regulatory requirements.
- Detect fraud and prevent account takeover.
- Send you account notifications, game updates, and support responses.
- Improve our platform's stability and user experience.
Third-party processors
We share your data only with payment processors, identity-verification vendors, and hosting providers necessary to run kode 4d. These partners are bound by confidentiality agreements and may not use your data for their own marketing.
Your rights
You have the right to request a copy of your personal data, correct inaccurate information, or request deletion of your account. To exercise these rights, contact our support team. We will respond within 30 days. Note that we may retain some data for legal or fraud-prevention purposes even after account closure.
Jurisdiction and availability
Our services are available only where local law permits. We do not offer our services in jurisdictions where online wagering is prohibited. Users are responsible for verifying that access and use comply with their own jurisdiction's law. If you access kode 4d from a restricted region, we may suspend or close your account without notice.
Contact kode 4d
If you have questions about this privacy policy or wish to exercise your data rights, reach out to our support team via email or through the in-app help centre. We maintain support channels for users across Jakarta, Surabaya, Bandung, and Medan. Response times vary depending on request complexity, but we aim to acknowledge all inquiries promptly.
This policy was last updated in 2024 and may change as we update our platform. We will notify you of material changes by email or in-app notification.